Terms of service

Terms of Service

Last Updated: 1st March 2026

Welcome to BaniaMart. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please refrain from using our website or services.

1. Overview

This website is operated by BaniaMart. Throughout the site, the terms “we”, “us”, and “our” refer to BaniaMart.

By visiting our website or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional policies referenced herein such as our:

  • Return & Refund Policy

  • Privacy Policy

  • Shipping Policy

These Terms apply to all users of the website, including browsers, customers, vendors, and contributors of content.

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under the supervision of a legal guardian.

  • You will provide accurate and complete information while placing orders.

  • You will not use the website for any illegal or unauthorized purposes.

Any breach of these Terms may result in termination of your access to our services.

3. Products and Services

BaniaMart primarily sells kitchenware products, gas stove accessories, and related household items.

We make every effort to ensure that product descriptions, specifications, and images are accurate. However:

  • Product colors may vary slightly due to display differences.

  • Product packaging or minor design details may change without prior notice.

  • Product availability may vary due to inventory or manufacturing updates.

We reserve the right to modify or discontinue products at any time.

4. Pricing and Payments

All prices listed on our website are displayed in Indian Rupees (INR).

Prices may change at any time without prior notice.

We accept payments through:

  • Online payment methods (UPI, cards, net banking, wallets)

  • Cash on Delivery (where applicable)

In case of pricing errors or system errors, BaniaMart reserves the right to:

  • Cancel affected orders

  • Issue a refund if payment has already been made

5. Order Acceptance and Cancellation

When you place an order on our website, it is considered a purchase request, not a confirmed sale.

BaniaMart reserves the right to accept or reject orders for reasons including but not limited to:

  • Product unavailability

  • Suspicious or fraudulent activity

  • Incorrect pricing or product information

  • Logistic limitations

Orders may be cancelled by customers before shipment by contacting our support team.

Once an order has been shipped, cancellation may not be possible and the order will be governed by our Return & Refund Policy.

6. Cash on Delivery (COD) Policy

Some orders may be eligible for Cash on Delivery (COD).

For certain orders, we may require partial prepaid confirmation before shipping.

The partial COD confirmation amount is non-refundable if the customer refuses delivery, provides an incorrect address, or fails to receive the order for any reason.

This policy helps prevent logistics losses and fraudulent orders.

7. Product Use and Safety

Customers are responsible for using products according to their intended purpose.

Improper use of kitchenware or gas accessories may cause damage or safety risks.

BaniaMart shall not be held responsible for damages, injuries, or losses resulting from:

  • Improper installation

  • Misuse or unintended use

  • Unauthorized repairs or modifications

  • Use of incompatible equipment

Customers should follow all safety guidelines provided with the product.

8. Warranty Disclaimer

Certain products may include product-specific warranty information which is described on the respective product pages.

However, warranties do not cover damages caused by:

  • Physical damage or mishandling

  • Water, fire, or accidental damage

  • Third-party repair attempts

  • Improper installation

  • Use outside intended purpose

Additional warranty conditions may apply depending on the product.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Videos

  • Text

  • Graphics

  • Product designs

are the property of BaniaMart or its content suppliers and are protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content from this website without written permission.

10. Website Usage Restrictions

You agree not to:

  • Use the website for fraudulent activities

  • Attempt to hack, damage, or disrupt the website

  • Upload malicious code or viruses

  • Scrape or copy website content for commercial use

  • Misrepresent your identity or provide false information

Violation of these restrictions may result in legal action.

11. Limitation of Liability

To the fullest extent permitted by law, BaniaMart shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or business interruption

  • Delays caused by logistics partners

  • Damages caused by misuse of products

Our liability in any case shall not exceed the value of the product purchased.

12. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment gateways

  • Shipping partners

  • Analytics providers

BaniaMart is not responsible for the policies or practices of these third-party services.

13. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We are committed to protecting customer information and using it responsibly.

14. Policy Updates

We reserve the right to modify these Terms of Service at any time.

Any updates will be posted on this page with the revised last updated date.

Continued use of our website indicates acceptance of the updated Terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Neemuch (M.P.) .

16. Contact Information

For questions regarding these Terms of Service, please contact us through Contact Page .